Carroll, and guest Richard DeConte, discuss the HandiVan and why it is not working at an acceptable level. Users just want a fair ride. Callers tell us the new reservation system is not working, leaving users stranded for hours. It is now worse than ever. Sometimes the dispatchers do not even answer the phone, and van drivers cannot always connect to the computer system. This is becoming a matter of life and death. Once again, the installation of a new computer system is causing problems. Why can't the state hire companies or programs that work? Richard tells us, no one will answer his questions, but he thinks money for the HandiVan is going to rail. HandiVan problems have been going on for years. Will they ever be fixed? Why can't our government take care of the real problems?
A caller notes, it costs money to do things right.
If you are having a problem with service, call HandiVan administrators at 768-4141, 768-4275, or 768-8305.
The second hour Carroll talks about water quality, and what the government is saying and doing about the Red Hill fuel leaks and the many sewage spills around the island. So many conflicting stories. Why are the sewage plants called "wastewater treatment plants"? To make it seem less harmful when the system breaks down?
Plant operators need certification. Per documents, Carroll tells us certification for eight workers at the Sand Island Treatment Plant, where a major spill just took place, has expired. Records also show that a very small portion of the people taking the test pass the test.
WARNING 11/9/14: A very dangerous traffic situation has been created by the state. See the pictures below. Highway workers placed a sign notifying oncoming traffic on Kamehameha Highway that roadwork was being done ahead. The sign blocks the view of oncoming traffic from drivers making a right turn from Lanikahana onto the highway. Stop, look and listen.
UPDATE 11/10/14 - SAFE AGAIN! After calling the State Department of Transportation today, the sign was immediately moved off to the side of the road. Thanks for the prompt response!